How can we help?


How do I contact my rep in resort?

At Thomas Cook we want you to have an amazing holiday so we'll always be there for you whenever and wherever you need us.

Whether you want local tips and information, need some help or advice on exploring your destination, we’re available 24/7. You can relax knowing we’re never far away.

You can contact one our reps at your hotel or you can contact us using our 24/7 Connected Service using the following channels:

Telephone, Text Message, WhatsApp, Email, Facebook Facetime, Skype, WebChat.

We'll also display all of the above contact details on the Thomas Cook display boards or inside the information folder at reception.