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New Security Measures - Electronic Devices

 07 Nov 2017 | 11:57 Earlier this year the UK Government announced additional precautionary security measures for passengers on flights originating...
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Egypt Travel Advice

Thomas Cook has long experience in Egypt. We first took holidaymakers there in 1859, on a guided tour which included Palestine. Less than twenty years later we launched a fleet of steamers to cruise the Nile and by 1881 we were advertising a twenty-one day cruise from Cairo to Aswan and back for the price of £50....
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Greece Overnight Stay Tax

From 1 January 2018, you’ll need to pay an Overnight Stay Tax which has been introduced by the Greek Ministry of Tourism and aims to enhance the...
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Monarch Announcement - Update

 05 October 2017 | 10:32 Following the announcement that Monarch is insolvent and that their operations have now ceased, which included flights and...
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Turkey Travel Advice

Group Head of Customer Welfare Carol MacKenzie gives her views on travel to Turkey: Turkey FCO Travel Advice Turkey has some of the most beautiful...
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Tunisia Travel Advice

          Group Head of Customer Welfare Carol MacKenzie gives her views on travel to Tunisia: Tunisia FCO Travel Advice  21...
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Illness Claims - Court Sentence

13 October 2017 | 19:33 The sentence handed down today demonstrates how serious the issue of fraudulent illness claims has become. This is a particularly...
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The Gambia Travel Advice

        Group Head of Customer Welfare Carol MacKenzie gives her views on travel to the Gambia: Gambia FCO Travel Advice The small...
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Hurricane Season Travel Information

Group Head of Customer Welfare Carol MacKenzie gives her views on travel during Hurricane season:   05 Sep 2017 - 11:03 The hurricane season...
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Morocco Travel Advice

        Group Head of Customer Welfare Carol MacKenzie gives her views on travel to Morocco: Morocco FCO Travel Advice When you think...
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Carol MacKenzie gives her views on sickness claims

Group Head of Customer Welfare Carol MacKenzie gives her views on sickness claims: Tourists have long been a target for people trying to make some easy...
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Plastic Bags in Kenya

On Monday 28 August, the Kenyan Government banned plastic bags from the country. This means that any carrier bags, including duty free bags in their...
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Travel Money Advice

        Fraser Millar Head of Financial Services, Thomas Cook UK.   It won't have escaped the notice of anyone preparing to...
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Safer Tourism Foundation - How to stay safe and well on holiday

A new charity working to improve the health and safety of tourists We all want to keep ourselves and our families safe and well on holiday. However,...
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Crete – Improvements to Heraklion Airport

We have been informed by the Airport Authorities in Heraklion, Crete, that a period of refurbishment work will start on the 2nd October 2017, and continue...
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Your health on holiday and claims for compensation

We want you to have the very best time while you're on holiday with us, and take a lifetime of happy memories home with you. Keeping you safe and well...
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