How can we help?

I booked a Thomas Cook holiday with another travel agent, and it includes a Monarch Airlines flight. Who should I speak to?

You'll need to contact the travel agent you booked your holiday through, but please be patient as they might not be able to help you straightaway.

We’ll advise your travel agent of your options as soon as possible and they will then update you. Our immediate priority is to help our customers due to travel in the next 14 days.