How can we help?

I booked a flight only directly with Monarch Airlines online, can you help me?

For Monarch flight only customers whose plans are disrupted, we can offer a special discount if you choose to book a Thomas Cook package holiday. 

You will need to pay for the holiday in full and provide proof of your Monarch flight only booking.   

Unfortunately your Monarch flight won't have been protected by the ATOL scheme so you will need to contact your debit/credit card issuer to try and claim a refund.