Welcome to Thomas Cook Support

We're here to help

Orlando Resort Office

Orlando Resort Office - SFB / MCO

1650 Sandlake Road Suite 300, Orlando, Florida 32828

We don't see guests at the office and can make arrangements to have a rep visit by appointment.

Phone:  001 407 850 2421     Fax:  001 407 363 6780     Free Phone Number:  1800 827 0028

After Hours Emergency Number:  001 407 832 2525

Office hours - Monday-Sunday 0800-1600  

Admin email address:  SFB.IDS@Thomascook.com


David Linde      Gateway Manager USA.destinationmanager@thomascook,com

Joanne Mallon    Resort Manager    USA.resortmanager@thomascook.com 

Stuart Elliot        Office Manager   stuart.elliot@thomascook.com 

Suzie Gallagher   Team Manager     susan.gallagher@thomascook.com

Tim Lewis           Head Rep       tim.lewis@thomascook.com

Suzi Herrera        Airport Head Rep suzie.herrera@thomascook.com