Welcome to Thomas Cook Support

We're here to help

What is the current situation in Varadero?

14 September 2017 - 15:58

Hotels are being reviewed on an individual basis and the extent of damage appears to vary from property to property. We understand that some hotels are open but it’s not clear whether they are operational yet. Water and electricity supplies have been affected in some hotels and communications/WiFi are sporadic. Varadero airport has opened we’re continuing to bring our customers home on rescue flights.