Welcome to Thomas Cook Support

We're here to help

What is MasterCard® SecureCode™

MasterCard® SecureCode™ is a new service from MasterCard and your card issuer that provides added protection when you buy online. There is no need to get a new MasterCard or Maestro® card. You choose your own personal MasterCard SecureCode and it is never shared with any merchant. A private code means added protection against unauthorized use of your credit or debit card when you shop online.     

The MasterCard® SecureCode™ scheme is quick and easy to use and features:

  • Greater protection against the unauthorised use of your card for online purchases
  • A straightforward and hassle-free service that fits neatly into the online buying process
  • Enhanced online security with the use of a password/memorable name, without the need for any additional software