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Can I use cash rewards to pay for products and services I’ve already booked?

You’ll be able to redeem your cash rewards onto a Thomas Cook eGift card as soon as you have £10 or more confirmed in your Thomas Cook Reward Wallet. Just head to Redeem, where you’ll be able to request your eGift card.

If you’ve already booked with Thomas Cook but haven’t yet paid the balance in full, then you can use your Thomas Cook eGift card to help pay the balance.

If you’ve already paid for the holiday, you can still use your eGift card to make your holiday even more rewarding by using it towards upgrades, excursions, car hire and more.