Welcome to Thomas Cook Support

We're here to help

How can I get in touch about my Thomas Cook Rewards account?

If you can’t find the answer to your question in our Frequently Asked Questions, you can get in touch with the Thomas Cook Rewards team via our help form at any time. We aim to get back to you within 2 working days.

If your query is about an existing Thomas Cook eGift card, you can contact the gift card customer service team on 0333 003 5784 between 8.30am and 5.30pm Monday to Friday (excluding bank holidays).  

If your query is about any other Thomas Cook booking or service, please get in touch via https://support.thomascook.com/contact-us.