Welcome to Thomas Cook Support

We're here to help

Balearics Sustainable Tourism Tax

From 1 July 2016, you’ll need to pay a Sustainable Tourism Tax which has been introduced by the Balearic Government to help with environmental and tourism improvements. This will be collected from you when you get to your accommodation.

The tax works out between 1- 4 Euros per night (plus 10% VAT). The amount you’ll pay will depend on the official rating of your accommodation. The specific amount will be dependent on the type of accommodation you’ve booked, as set out in the table below:

Accommodation Rating May - Oct
Euro per day +10% VAT
Nov - Apr
Euro per day +10% Vat
Official rating 4 plus and 5 star
Official rating 3 plus and 4 star
Official rating 2 to 3 star


1. Children under the age of 16 are exempt from the tax.

2. Customers staying longer than 9 days will receive a 50% discount on the tax starting from the ninth day of their stay at the same accommodation.


When and how to pay:

You’ll be asked to pay the tax when you check-in at your accommodation, this can be paid by cash or card


Why do I have to pay:

The tax is specifically aimed at tourists. It’s a cost beyond our control and the suppliers of the accommodation. It’s a Government imposed tax that has to be paid when you stay in accommodation in the Balearic Islands.

If or when we receive any further information from the Government of the Balearics we’ll publish details on this page.