Welcome to Thomas Cook Support

We're here to help

Do Thomas Cook Airlines allow Assistance Dogs?

Thomas Cook Airlines are able to carry guide dogs on many routes, please contact us or the Airline you are flying with for full details.

For more information on Pet Travel Scheme you can call or make contact in the following ways:

PETS help line: 44 (0) 870 241 1710 Monday to Friday 0830 - 1800

PETS website: www.defra.gov.uk/wildlife-pets/pets/travel/contact-us

PETS e-mail: pettravel@ahvla.gsi.gov.uk