Welcome to Thomas Cook Support

We're here to help

The value of my Gift of Travel is not enough to cover the cost of my wedding package/honeymoon. What can I do?

In store: You can use your Gift Card as part or full payment. If the amount on your Gift Card doesn’t cover the full cost of your holiday, you can pay for the remaining balance using a debit or credit card, another Gift Card or eGift Card, paper vouchers or cash, in any branch of Thomas Cook or The co-operative travel.

Online: the value on the Gift Card will need to cover the amount due at the point of booking; this might be the deposit or the full amount if the booking is made less than 14 weeks before you go. You can top-up your Gift Card during your booking to match the amount due, or you can top-up your card at www.thomascook.com/gift-cards