Amendments : Thomas Cook

Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

Amendments

Yes, you can amend your booking. Just make sure you check the terms and conditions of your service provider (hotel supplier, airline, transfer company etc)....

Wed, 13 Mar, 2024 at 10:44 AM

Can I change a name on my booking?

In most cases, yes, you will be able to change a name on an existing booking - but we will need to check your service provider's terms and conditions fi...

Wed, 13 Mar, 2024 at 10:45 AM

How do I change a Ryanair flight?

To amend or cancel your Ryanair flight you'll need to contact them directly, as we don't have access to your booking once it's been made. Click ...

Tue, 18 Apr, 2023 at 12:45 PM

Will I be charged if I amend my holiday?

Yes, we charge an amendment fee of £25 per booking if your booking was made prior to 1st December 2022, for booking made after 30th November the amendment f...

Tue, 21 Feb, 2023 at 2:33 PM