How can we help you?

Try our new support Chatbot

Introducing our new help & support robot

   Yes, our friendly robot is only young and still learning, but its a fast and easier way for you to find everything you need know about...

Read More

Trending Questions

New Security Measures - Electronic Devices

 04 April 2017 - 20:33 The UK Government has announced additional precautionary security measures for passengers on flights originating in a number...

Read More

Turkey Travel Advice

        Group Head of Customer Welfare Carol MacKenzie gives her views on travel to Turkey: Turkey FCO Travel Advice Turkey has some...

Read More

Do I have to put my laptop/e-reader/tablet into my hold luggage on the journey out or just my return flight, or both?

You are free to bring your devices on your flight out to the Middle East and North Africa, it is ONLY on your return flight back to the UK from Egypt;...

Read More

How do I find my coach transfer when I arrive in resort?

When you arrive at the airport, you'll be met by our Holiday Reps.  They'll usually be waiting for you outside the airport and will be...

Read More