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Carol MacKenzie gives her views on sickness claims..

Group Head of Customer Welfare Carol MacKenzie gives her views on sickness claims: Tourists have long been a target for people trying to make some easy...

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Frequently Asked Questions

New Security Measures - Electronic Devices

 09 Aug 2017 - 12:32 Earlier this year the UK Government announced additional precautionary security measures for passengers on flights...

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Do I have to put my laptop/e-reader/tablet into my hold luggage on the journey out or just my return flight, or both?

You are free to bring your devices on your flight out to the Middle East and North Africa, it is ONLY on your return flight back to the UK from Egypt;...

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Turkey Travel Advice

Group Head of Customer Welfare Carol MacKenzie gives her views on travel to Turkey: Turkey FCO Travel Advice Turkey has some of the most beautiful...

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Tunisia Travel Advice

 26 July 2017 - 15:44 We’re pleased that the Foreign Office has taken this decision to open Tunisia back up to Brits. It’s...

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What devices can I carry in my hand luggage?

All mobile/smart phones including: iPhone 7plus and Samsung Galaxy S7 Edge; small portable media players (e.g. iPods), Smart/iWatches and small compact...

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