How can we help?

Latest News

Earthquake in Greece and Turkey..

 21 July 2017 - 11:39 In the early hours of 21 July an earthquake of magnitude 6.7 took place between the island of Kos, Greece and Bodrum,...

Read More

Carol MacKenzie gives her views on sickness claims..

          Group Head of Customer Welfare Carol MacKenzie gives her views on sickness claims: Tourists have long been a target...

Read More

Frequently Asked Questions

Earthquake in Greece and Turkey

 21 July 2017 - 11:39 In the early hours of 21 July an earthquake of magnitude 6.7 took place between the island of Kos, Greece and Bodrum,...

Read More

Turkey Travel Advice

        Group Head of Customer Welfare Carol MacKenzie gives her views on travel to Turkey: Turkey FCO Travel Advice Turkey has some...

Read More

New Security Measures - Electronic Devices

 04 April 2017 - 20:33 The UK Government has announced additional precautionary security measures for passengers on flights originating in a number...

Read More

Egypt Travel Advice

Thomas Cook has long experience in Egypt. We first took holidaymakers there in 1859, on a guided tour which included Palestine. Less than twenty years later we launched a fleet of steamers to cruise the Nile and by 1881 we were advertising a twenty-one day cruise from Cairo to Aswan and back for the price of £50....

Read More

Do I have to put my laptop/e-reader/tablet into my hold luggage on the journey out or just my return flight, or both?

You are free to bring your devices on your flight out to the Middle East and North Africa, it is ONLY on your return flight back to the UK from Egypt;...

Read More