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Monarch Announcement - Update..

 05 October 2017 | 10:32 Following the announcement that Monarch is insolvent and that their operations have now ceased, which included flights and...

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Illness Claims - Court Sentence..

13 October 2017 | 19:33 The sentence handed down today demonstrates how serious the issue of fraudulent illness claims has become. This is a particularly...

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Frequently Asked Questions

Monarch Announcement - Update

 05 October 2017 | 10:32 Following the announcement that Monarch is insolvent and that their operations have now ceased, which included flights and...

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New Security Measures - Electronic Devices

 09 Aug 2017 - 12:32 Earlier this year the UK Government announced additional precautionary security measures for passengers on flights...

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I booked a Thomas Cook holiday with another travel agent, and it includes a Monarch Airlines flight. Who should I speak to?

You'll need to contact the travel agent you booked your holiday through, but please be patient as they might not be able to help you straightaway....

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I booked a holiday directly with Monarch online, can you help me?

For Monarch customers whose plans are disrupted, we can offer a special discount if you choose to book a Thomas Cook package holiday. You’ll need to...

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I booked a Monarch holiday through a Thomas Cook store and included a number of added extras - will these still be valid?

Yes – if the extra services were purchased from Thomas Cook and not from Monarch. Any services that were to be supplied by Monarch Holidays...

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