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Latest News

Monarch Announcement - Update..

 05 October 2017 | 10:32 Following the announcement that Monarch is insolvent and that their operations have now ceased, which included flights and...

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Illness Claims - Court Sentence..

13 October 2017 | 19:33 The sentence handed down today demonstrates how serious the issue of fraudulent illness claims has become. This is a particularly...

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Frequently Asked Questions

How do I start a Live Chat?

We're always here to help. There's lots of support available on our site, so the answer to your question is just a click away. Just click on the...

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What will it cost to cancel my holiday?

If you're flying with Thomas Cook Airlines as part of your package, here are our cancellation charges. Days before departure dateCancellation charge...

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Which terminal am I flying from?

Thomas Cook Airlines depart from the main terminal at most airports, with the exception of the following airports. UK Airports London Gatwick - South...

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What is my baggage allowance?

We tailor-make holidays at Thomas Cook so that they are 100% suited to each customer, that means baggage can vary from 0kg up to 45kg included per...

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New Security Measures - Electronic Devices

 07 Nov 2017 | 11:57 Earlier this year the UK Government announced additional precautionary security measures for passengers on flights originating...

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