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Latest News

Earthquake in Greece and Turkey..

 21 July 2017 - 11:39 In the early hours of 21 July an earthquake of magnitude 6.7 took place between the island of Kos, Greece and Bodrum,...

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Carol MacKenzie gives her views on sickness claims..

          Group Head of Customer Welfare Carol MacKenzie gives her views on sickness claims: Tourists have long been a target...

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Frequently Asked Questions

How do I start a Live Chat?

We're always here to help. There's lots of support available on our site, so the answer to your question is just a click away. Just click on the...

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Which terminal am I flying from?

Thomas Cook Airlines depart from the main terminal at most airports, with the exception of the following airports. UK Airports London Gatwick - South...

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What will it cost to cancel my holiday?

If you're flying with Thomas Cook Airlines as part of your package, here are our cancellation charges. Days before departure dateCancellation charge...

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How do I print my boarding pass?

Thomas Cook Airlines only. Please click here to check-in online and print off your boarding pass. The airport desk's will be able to print these off...

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Thomas Cook Airlines - Flight Delays

From time to time, flights may be subject to delay. The delay can be caused by many different reasons, including severe weather conditions, the complexity...

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