If the issue is something regarding your hotel, please try the reception desk first who will do their best to resolve any problems you may encounter. However, if they fail to rectify the problem, or you need to speak with us about a different issue, please don't hesitate to contact us by sending a WhatsApp message to 07360 543297 (we can't receive call through WhatsApp) or if you need to call, our On-Holiday Support line is 020 8016 3297 this number is available for emergencies at any time of the day or via Live Chat us between 10am and 8pm, 7 days a week.