What are the terms and conditions for my airline? : Thomas Cook

Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

How can we help you today?

What are the terms and conditions for my supplier?

Modified on: Mon, 2 Sep, 2024 at 12:24 PM

Here are the links to your flight suppliers' terms and conditions:

Here are the link to your accommodation supplier terms and conditions:

Here are the links to your extras suppliers terms and conditions:

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