How do I log on to Manage My Booking? : Thomas Cook

Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

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How do I log on to Manage My Booking?

Modified on: Tue, 25 Mar, 2025 at 1:38 PM

Here's the link to Manage my booking online. Where you can download your travel documents and vouchers and also contact us. Please follow the below instructions as they have recently been updated.

Enter your booking reference, last name and click view my booking.

An email will be sent to the email address used when booking your holiday with a access link. Please check your spam or junk folder. If you find the email there please move it to your inbox or the link may not work. Please make sure you are opening the email link on the device you're accessing manage my booking with i.e. if you want to access your booking on your phone you need to open the link in the email on your phone.

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How do I log on to Manage My Booking?

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