We're an online travel agent, so the holidays we sell are provided by a combination of different suppliers, or service providers, who run everything from flights and hotels to excursions and car hire. This does, unfortunately, mean that sometimes there might be changes to your holiday plans that are out of our control. These are classed as either 'insignificant' (which have a small impact on your holiday) or 'significant' (which can include changes to the holiday you've booked). Whatever the level of change, we'll let you know as soon as we can. And, of course, we'll do everything we can to make sure you still have an amazing holiday to look forward to!