Whose product do we offer? : Thomas Cook

Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

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Modified on: Mon, 12 Feb, 2024 at 2:51 PM

Taurus Insurance Services Limited is an insurance intermediary providing a non-advised service who act for and on behalf of the insurer. The total premium you pay includes a commission for Thomas Cook Tourism (UK) Company Limited and Taurus Insurance Services Limited who sell and administer your policy. This is a percentage added to the base premium provided by the Insurer.

Taurus Insurance Services Limited uses Great Lakes Insurance SE to underwrite Thomas Cook Travel Insurance, except for Scheduled Airline Failure and End Supplier Failure underwritten by Liberty Mutual Insurance Europe SE (LMIE) trading as Liberty Specialty Markets and Legal Expenses underwritten by DAS Legal Expenses Insurance Company Limited.

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