Booking

Can I add on a special request?
Yes, we can help you with that. We're able to pass special requests on to your accommodation, but please bear in mind that we can't guarantee them...
Thu, 25 Aug, 2022 at 10:29 AM
Can I make a group booking?
Yes, you can - we can take bookings for up to 9 people and up to 3 rooms as a maximum. If your group is larger than that and you decide to make multiple boo...
Wed, 24 Aug, 2022 at 5:56 PM
How can I get a copy of my documents?
All you have to do is log into Manage Booking using your details and request a duplicate copy of your documents. This will then be emailed to you. If you fi...
Thu, 25 Aug, 2022 at 10:30 AM
How do I book with an unborn baby?
Each airline has their own rules about booking infants in advance of their birth. We have put together the following information to help assist you. For t...
Fri, 2 Sep, 2022 at 11:14 AM
What does 'non-refundable room' mean?
Often available at reduced rates, non-refundable rooms are a great option if you're looking to keep the price down. You just need to be able to pay for...
Wed, 24 Aug, 2022 at 5:57 PM
What if I don't receive a reference number?
First of all, if you haven't received your reference number straight away, don't panic! Depending on what you've booked, there can often be a...
Thu, 25 Aug, 2022 at 10:32 AM
What's the minimum age to book a holiday?
For most destinations, you must be 18 years or older to book a holiday. There are some exceptions, though, so you'll need to check. For example, you ne...
Wed, 24 Aug, 2022 at 5:58 PM
When is my booking confirmed?
We'll usually be able to confirm your booking online immediately and you'll receive a reference. Please check the email address you provided when ...
Thu, 25 Aug, 2022 at 10:32 AM