Flights

How do I add my passport details to my booking?
You can add your advanced passenger information (API) when you check-in online. This is where you enter in your passport number, DOB, passport issue and exp...
Thu, 1 Sep, 2022 at 5:58 PM
How do I get assistance for my flight?
Most assistance will need to be added directly with your airline, but we have some additional information to help you below. At the bottom you'll find ...
Fri, 9 Sep, 2022 at 11:44 AM
What does a 'flexible flight' mean?
If your flight is 'flexible', this will be highlighted in your booking confirmation. This means you'll be able to amend your flight up to 80 ...
Wed, 24 Aug, 2022 at 6:04 PM
What does a 'non-refundable flight' mean?
Most airlines have a policy that flights are non-refundable, which means they won't cover the cost should you need to cancel. If travel guidance change...
Wed, 24 Aug, 2022 at 6:05 PM
What size bag can I take on my flight?
Whether it’s the size of your cabin bag or hold suitcase, all airlines differ. You'll need to check with the airline you're travelling with for th...
Thu, 1 Sep, 2022 at 4:59 PM
Where can I find my flight reference?
Your flight reference can be found on your invoice/confirmation. This is not your Thomas Cook booking reference. Your flight reference is in the flights sec...
Wed, 31 Aug, 2022 at 12:23 PM
Which terminal am I flying from?
Its always best to check your terminal on the day or departure as there may be a last minute operational changes on the day. To help you we have added some...
Wed, 31 Aug, 2022 at 3:58 PM