Payments and refunds
Yes, your card payments are secure. Processed by our trusted providers Ingenico and Adyen, two of the world’s leading payments gateways, you can rest knowin...
Wed, 24 Aug, 2022 at 6:21 PM
No, unfortunately when your holiday has been booked the dates cannot be changed.
Thu, 1 Sep, 2022 at 5:39 PM
No. We accept all debit and credit cards except American Express. We will never email or ask you to pay via bank transfer, if you ever receive a request to ...
Wed, 24 Aug, 2022 at 6:21 PM
Yes, you can, this will depend on how far in advance you book your holiday though. At the payment stage of making your booking you'll be given the opti...
Thu, 8 Dec, 2022 at 1:36 PM
No, I'm afraid not. We're a new business so we don't have access to anything from the old company, you could try the CAA or the liquidators for ...
Wed, 14 Sep, 2022 at 12:28 PM
If you secured your booking with a deposit or have arranged to spread the cost, paying the rest couldn't be easier! Just log into My Account. From here,...
Thu, 15 Dec, 2022 at 4:16 PM
Depending on how soon your holiday is may mean you need to pay in full when you book. If you have more than a month before you're due to travel, you may...
Wed, 21 Sep, 2022 at 10:22 AM
You can use Apple Pay to pay for your holiday but, only at the time of making the booking and only if you're paying your holidays in full and only if yo...
Fri, 16 Sep, 2022 at 9:17 AM
You can use Google Pay to pay for your holiday but, only at the time of making the booking, only if you're paying your holidays in full and only if you ...
Fri, 16 Sep, 2022 at 9:17 AM
We accept both debit and credit cards, although we're unable to accept American Express. If you're concerned that we might not accept cards from you...
Wed, 24 Aug, 2022 at 6:23 PM