Yes, we always advise that you check in online as some airlines charge an additional fee to check in at the airport.

Online check-in is also the best way to save time and money whether you need to add extra baggage, change your seats or download your boarding passes - it’s all possible from 24 hours to 2 hours before you depart. (*please note - this may differ from airline to airline.)

*Don’t forget to check in for your return flight. You may be on holiday when you need to do this. If you need to view your boarding cards, you’ll find these by logging into your account via your airline’s website or app.

Please see the below if you've booked your holiday before the 19th of November 2024. If you have booked your holiday after this date, you can check-in directly on most airlines website using your flight reference and your surname. If you need help checking in, please contact one of our Travel Buddies via Chat or WhatsApp on +447418364367 who can help.

Booked before 19th Nov '24:

If you need help checking in online, simply click the link on your booking summary or receipt and follow the instructions. We’ve also added some additional check-in information below to help you get started:

Make sure you have the following handy;

• Your flight reference found on your invoice/confirmation - this is not your Thomas Cook booking reference and can be found on the ‘flights’ section of your Thomas Cook invoice labelled ‘airline reference’. If you're having trouble using your airline reference on your airline’s website, please check you’re using the right letters and numbers as the letters ‘I, O and Z’ can look like the numbers ‘1, 0 and 2’. The reference is a random selection of numbers and letters in any order and could also be made up of just letters.

• Lead passengers surname, 
• The email address (the one your confirmation was sent to),
• Your flights dates,
• And your passport details.

You’ll find a link to the airline’s website on your Thomas Cook invoice or vouchers shown below

Look out for the ‘Check in’ section at the top of the page with a few examples shown below:

Here’s some check-in information by airline: